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  • IPTO pratique
  • Maîtrise universitaire en psychologie, orientation psychologie du travail et des organisations (MScPSYTO)

Marianne Schmid Mast, professeure ordinaire

Université de Neuchâtel
Institut de Psychologie du Travail et des Organisations
Rez-de-chaussée, E018
Emile-Argand 11
CH - 2009 Neuchâtel
Tél. + 41 32 718 13 94
Fax + 41 32 718 1391
e-mail : marianne.schmid@unine.ch

formation

  • 2006: Habilitation en psychologie (PD Dr.), Université de Zurich
    'Soziale Wahrnehmung und interpersonales Verhalten'
  • 1999: Doctorat en psychologie (Dr. phil.), Université de Zurich, Prof. Dr. N. Bischof
    'Gender differences in dominance hierarchies'
  • 1996: Licence en psychologie (Lic. phil), Université de Zurich, Prof. Dr. N. Bischof
    'Zivilcourage im Weltall : Über den Zusammenhang von Autonomie und Altruismus auf dem Hintergrund des Zürcher Modells der Sozialen Motivation'
  • 1986: Maturité Type E, Ecole Supérieure de Commerce, Neuchâtel

carrière professionnelle

  • Depuis 06: Professeure ordinaire de psychologie du personnel, Université de Neuchâtel
  • 2005 - 06: Professeure boursière du Fonds National Suisse, Université de Fribourg
  • 2002 - 05: Maître assistante, Université de Zurich, psychologie sociale et de la santé, Prof. Dr. R. Hornung
  • 2000 - 02: Bourse de recherche pour chercheuses avancées du Fonds National Suisse, Northeastern University, Boston, Etats-Unis, Prof. Dr. J. Hall
  • 1998 - 99: Bourse de recherche pour chercheuse débutante du Fonds National Suisse, Northeastern University, Boston, Etats-Unis, Prof. Dr. J. Hall
  • 1997 - 98: Assistante, Université de Zurich, psychologie expérimentale et de développement, Prof. Dr. F. Wilkening
  • 1996 - 98: Collaboratrice scientifique du Fonds National Suisse sur différents projets, Université de Zurich, Prof. Dr. R. Hornung, Prof. Dr. C. Buddeberg, Prof. Dr. F. Gutzwiller, PD Dr. D. Bischof-Köhler

intérêts de recherche

  • Pouvoir, hiérarchies et leadership.
  • Comportement verbal et non verbal dans les interactions face à face.
  • Perception sociale dans les entretiens de sélection.
  • Technologie de la réalité virtuelle.
  • Interactions entre médecins et patients.

Responsables : Marianne Schmid Mast Annick Darioly

L'avantage de l'existence d'une hiérarchie est que si la personne la plus compétente est au pouvoir, la performance de l'équipe sera maximale parce que l'organisation hiérarchique empêche des discussions inutiles. En même temps, beaucoup d'employés se plaignent qu'ils ont des chefs incompétents et que cela rend les employés insatisfaits et détériore la performance de l'équipe. Dans nos études, nous testons comment la correspondance entre la compétence (par rapport à la tâche et à l'interpersonnel) et le pouvoir du supérieur et du subordonné influencent la performance de chaque individu et de l'équipe.

publications

liste de publications (PDF) / publication list (PDF)

In press
Klöckner Cronauer, C., & Schmid Mast, M. (in press). Hostile sexist male patients and female doctors – A challenging encounter. The Patient: Patient-Centered Outcomes Research

Hall, J. A., Roter, D. L., Blanch-Hartigan, D., Schmid Mast, M., & Pitegoff, C. A. (in press). How patient-centered do female physicians need to be? Analogue patients’ satisfaction with male and female physicians’ identical behaviors. Health Communication.

Nguyen, L. S., Frauendorfer, D., Schmid Mast, M., &Gatica-Perez, D. (in press). Hire me: Computational inference of hirability in employment interviews based on nonverbal behavior. IEEE Transactions on Multimedia

Cousin, G., & Schmid Mast, M. (in press). Trait-agreeableness influences individual reactions to a physician's affiliative behavior in a simulated bad news delivery health communication. Health Communication.
 
2014
Schmid Mast, M., & Darioly, A. (2014). Emotion recognition accuracy in hierarchical relationships. Swiss Journal of Psychology , 73, (2), 69-75.

Frauendorfer, D., Schmid Mast, M., Nguyen, L., & Gatica-Perez, D. (2014). Nonverbal Social Sensing in Action: Unobtrusive Recording and Extracting of Nonverbal Behavior in Social Interactions Illustrated with a Research Example. Journal of Nonverbal Behavior, Special Issue, 38, 231-245.

2013
Bombari, D., Schmid, P. C., Schmid Mast, M., Birri, S., Mast, F. W., & Lobmaier, J. S. (2013). Emotion recognition: The role of featural and configural face information. Quarterly Journal of Experimental Psychology, DOI:10.1080/17470218.2013.789065

Frauendorfer, D., & Schmid Mast, M. (2013.). The Positive Impact of Recruiter Interpersonal Sensitivity on Hiring Gender-Occupation Incongruent Applicants. Journal of Personnel Psychology, 12, 182-188.

Cousin, G., Schmid Mast, M., & Jaunin, N. (2013). Finding the right interactional temperature: Do colder patients need more warmth in physician communication style? Social Science & Medicine, 98, 18-23. doi: 10.1016/j.socscimed.2013.08.034

Cousin, G., Schmid Mast, M., & Jaunin, N. (2013). When physician expressed uncertainty leads to patient dissatisfaction: A gender study. Medical Education, 47,923–931 doi: 10.1111/medu.12237

Bombari D., Schmid Mast M., Brosch T. and Sander D. (2013). How interpersonal power affects empathic accuracy: differential roles of mentalizing vs. mirroring? Front. Hum. Neurosci.7:375. doi: 10.3389/fnhum.2013.00375

Schmid, P. C. & Schmid Mast, M. (2013). Power increases performance in a social evaluation situation as a result of decreased stress responses. European Journal of Social Psychology, 43(3), 201-211. doi: 10.1002/ejsp.1937.

Latu, I. M., Schmid Mast, M., Lammers, J., & Bombari, D. (2013). Successful female leaders empower women's behavior in leadership tasks. Journal of Experimental Social Psychology, 49, 444-448. doi: 10.1016/j.jesp.2013.01.003

Sanchez-Cortes, D., Aran, O., Jayagopi, D. B., Schmid Mast, M., & Gatica-Perez, D. (2013). Emergent leaders through looking and speaking: from audio-visual data to multimodal recognition. Journal of Multimodal User Interfaces, 7(1), 39-53. doi: 10.1007/s12193-012-0101-0

Cousin, G., & Schmid Mast, M. (2013). Agreeable patient meets affiliative physician: How physician behavior affects patient outcomes depends on patient personality. Patient Education and Counseling, 90, 399-404. doi: 10.1016/j.pec.2011.02.010

2012
Cousin, G., Schmid Mast, M., Roter, D. L., & Hall, J. A. (2012). Concordance between physician communication style and patient attitudes predicts patient satisfaction. Patient Education and Counseling, 87(2), 193–197. doi: 10.1016/j.pec.2011.08.004

Sanchez-Cortes, D., Aran, O., Schmid Mast, M., & Gatica-Perez, D. (2012). A nonverbal behavior approach to identify emergent leaders in small groups. IEEE Transactions On Multimedia, 14, 816-832. doi: 10.1109/TMM.2011.2181941

Schmid Mast, M., Jonas, K., Klöckner Cronauer, C., & Darioly, A. (2012). On the importance of the superior’s interpersonal sensitivity for good leadership. Journal of Applied Social Psychology, 42(5), 1043-1068. doi: 10.1111/j.1559-1816.2011.00852.x
 
2011
Schmid, P. C., Schmid Mast, M., Bombari, D., Mast, F. W., & Lobmaier, J. S. (2011). How mood states affect information processing during facial emotion recognition: An eye tracking study. Swiss Journal of Psychology, Special Issue: Social Cues in Faces, 70, 223-231.

Schmid Mast, M., Bangerter, A., Bulliard, C., & André, G. (2011).  How accurate are recruiters’ first impressions of applicants in employment interviews? International Journal of Selection and Assessment, 19, 198-208.

Schmid, P. C., Schmid Mast, M., Bombari, D., & Mast, F. W. (2011). Gender effects in information processing on a nonverbal decoding task. Sex Roles, 65, 102-107.

Schmid Mast, M., Frauendorfer, D., & Popovic, L. (2011). Self promoting and modest job applicants in different culturesJournal of Personnel Psychology, 10, 70-77.

Schmid Mast, M., Hall, J. A., Klöckner Cronauer, C., & Cousin, G. (2011). Perceived dominance in physicians: Are female physicians under scrutiny? Patient Education and Counseling, 83, 174–179.

Darioly, A., & Schmid Mast, M. (2011). Facing an incompetent leader:The effects of a non-expert leader on subordinates' perception and behavior. European Journal of Work and Organizational Psychology, 20, 239-265. 

2010
Klöckner, C., & Schmid Mast, M. (2010). Geschlechtsspezifische Aspekte des Gesprächs zwischen Arzt und Patient. Rehabilitation, 49, 308-314.

Sauer, J., Darioly, A., Schmid Mast, M., Schmid, P.C., & Bischof, N. (2010). A multi-level approach of evaluating crew resource management training: a laboratory-based study examining communication skills as a function of team congruence. Ergonomics, 53(11), 1311-1324.

Schmid Mast, M. (2010). Interpersonal behavior and social perception in a hierarchy: The Interpersonal Power and Behavior Model. European Review of Social Psychology, 21, 1-33.

Cousin, G., Schmid Mast, M. (2010). Les médecins hommes et femmes interagissent de manière différente avec leurs patients : Pourquoi s'en préoccuper? Revue Médicale Suisse, 257,6, 1444-1447.

Schmid, P. C., & Schmid Mast, M. (2010). Mood effects on emotion recognition. Motivation and Emotion, 34, 288-292

Schmid Mast, M., Hall, J. A., & Schmid, P. C. (2010). Wanting to be boss and wanting to be subordinate: Effects on performance motivation. Journal of Applied Social Psychology, 40, 458-472.

Morina, N., Maier, T., Schmid Mast, M.  (2010). Lost in translation? Psychotherapie unter Einsatz von Dolmetschern. Psychotherapie Psychosomatik Medizinische Psychologie, 60, 104-110.

2009
Hall, J. A., Blanch, D. C., Horgan, T. G., Murphy, N. A., Rosip, J. C., & Schmid Mast, M. (2009). Motivation and interpersonal sensitivity: Does it matter how hard you try? Motivation and Emotion, 33(3), 291-302. doi: 10.1007/s11031-009-9128-2

Schmid Mast, M., Jonas K., & Hall, J. A. (2009). Give a person power and he or she will show interpersonal sensitivity: The phenomenon and its why and when. Journal of Personality and Social Psychology, 97, 835-850.

Hall, J. A., & Schmid Mast, M. (2009). Five ways of being "theoretical": Applications to provider-patient communication research. Patient Education and Counseling, 74, 282-286.

Schmid Mast, M., Klöckner, C., & Hall, J. A. (2009). Gender, power, and non-verbal communication. In D. Kissane, B. Bultz, & P. Butow (Eds.) Handbook of communication in oncology and palliative care (p. 63- 73). New York: Oxford Press.

Schmid Mast, M., & Hall, J. A. (2009). Nonverbal communication, status differences. In H. Reis & S. Sprecher (Eds.), Encyclopedia of human relationships (p. 1158-1161). Thousand Oaks, CA: Sage Publications.

Schmid Mast, M., & Klöckner Cronauer, C. (2009). Geschlechtsspezifische Aspekte des Gesprächs zwischen Arzt bzw. Ärztin und Patient bzw. Patientin. In T. Langer, & M. Schnell (Eds.). Das Arzt-Patient Patient-Arzt Gespräch - Ein Leitfaden für Klinik und Praxis (p. 135-142). München: Hans Marseille Verlag.

2008
Schmid Mast, M., Hall, J. A., Klöckner, C., & Choi, E. (2008). Physician gender affects how physician nonverbal behavior is related to patient satisfaction. Medical Care, 46, 1212-1218.

Hall, J. A., Andrzejewski, S. A., Murphy, N. A., Schmid Mast, M., & Feinstein, B. A. (2008). Accuracy of judging others' traits and states: Comparing mean levels across tests. Journal of Research in Personality, 42, 1476-1489.

Schmid Mast, M., Hall, J. A., & Roter, D. L. (2008). Caring and dominance affect participants' perceptions and behaviors during a virtual medical visit. Journal of General Internal Medicine, 23, 523-527.

Schmid Mast, M., Sieverding, M., Esslen, M., Graber, K., & Jäncke, L. (2008). Masculinity causes speeding in young men. Accident Analysis & Prevention, 40, 840-842.

Hall, J. A., & Schmid Mast, M. (2008). Are women always more interpersonally sensitive than men? Impact of goals and content domain. Personality and Social Psychology Bulletin, 34, 144-155.

Schmid Mast, M. & Krings, F. (2008). Stereotype und Informationsverarbeitung. In L. Petersen & B. Six (Eds.), Stereotype, Vorurteile und soziale Diskriminierung. Theorien, Befunde und Interventionen (33-44). Basel: Beltz Verlag.

2007
Hall, J. A., Murphy, N. A., & Schmid Mast, M. (2007). Nonverbal self-accuracy in interpersonal interaction. Personality and Social Psychology Bulletin, 33, 1675-1685.

Schmid Mast, M., Hall, J. A., & Roter, D. L. (2007). Disentangling physician gender and physician communication style: Their effects on patient satisfaction in a virtual medical visit. Patient Education and Counseling, 68, 16-22.

Schmid Mast, M. (2007). On the importance of nonverbal communication in the physician-patient interaction. Patient Education and Counseling, 67, 315-318.

Hall, J. A., & Schmid Mast, M. (2007). Sources of accuracy in the empathic accuracy paradigm. Emotion, 7, 438-446.

Jonas, K., & Schmid Mast, M. (2007). Stereotyp und Vorurteil. In J. Straub, A. Weidemann, & D. Weidemann (Eds.), Handbuch interkulturelle Kommunikation und Kompetenz (p. 69-76). Stuttgart: Metzler.

Schmid Mast, M., & Ickes, W. (2007). Empathic accuracy: Measurement and potential clinical applications. In T. Farrow and P. Woodruff (Eds.), Empathy in Mental Illness (pp. 408-427). Cambridge, MA: Cambridge University Press.

2006
Hall, J. A., Murphy, N. A., & Schmid Mast, M. (2006). Recall of nonverbal cues: Exploring a new definition of interpersonal sensitivity. Journal of Nonverbal Behavior, 30, 141-155.

Schmid Mast, M., Hall, J. A., & Ickes, W. (2006). Inferring power-relevant thoughts and feelings in others: A signal detection analysis. European Journal of Social Psychology, 36,469-478.

Schmid Mast, M., & Hall, J. A. (2006). Women's advantage at remembering others' appearance: A systematic look at the why and when of a gender difference. Personality and Social Psychology Bulletin, 32, 353-364.

Schmid Mast, M., Murphy, N. A., & Hall, J. A. (2006). A brief review of interpersonal sensitivity: measuring accuracy in perceiving others. In D. Chadee & J. Young (Eds.), Current Themes in Social Psychology (pp. 163-185). Trinidad: University of the West Indies Press.

2005
Schmid Mast, M. (2005). The world according to men: It is hierarchical and stereotypical. Sex Roles, 53, 919-924.

Schmid Mast, M., & Dietz, C. (2005). Kommunikation in der Sprechstunde. Managed Care, 7/8, 22-24.

Schmid Mast, M., Kindlimann, A., & Langewitz, W. (2005). Recipients' perspective on breaking bad news: How you put it really makes a difference. Patient Education and Counseling, 58, 244-251.

Schmid Mast, M. (2005). Interpersonal hierarchy expectation: Introduction of a new construct. Journal of Personality Assessment, 84, 287-295.

2004
Schmid Mast, M. (2004). Dominance and gender in the physician-patient interaction. Journal of Men's Health and Gender, 1, 354-358.

Schmid Mast, M. (2004). Men are hierarchical, women are egalitarian: An implicit gender stereotype. Swiss Journal of Psychology, 63, 107-111.

Schmid Mast, M., & Hall, J. A. (2004). When is dominance related to smiling? Assigned dominance, dominance preference, trait dominance, and gender as moderators. Sex Roles, 50, 387-399.

Schmid Mast, M., & Hall, J. A. (2004). Who is the boss and who is not? Accuracy of judging status. Journal of Nonverbal Behavior, 28, 145-165.

Schmid Mast, M., Kindlimann, A., & Hornung, R. (2004). Wie sich das Geschlecht und der Kommunikationsstil von Ärzten auf die Patientenzufriedenheit auswirken: Vom kleinen, aber feinen Unterschied. Praxis, 93, 1183-1188.

Horgan, T. G., Schmid Mast, M., Hall, J. A., & Carter, J. D. (2004). Gender differences in memory for the appearance of others. Personality and Social Psychology Bulletin, 30, 185-196.

2003
Schmid Mast, M., & Hall, J. A. (2003). Anybody can be a boss but only certain people make good subordinates: Behavioral impacts of striving for dominance and dominance aversion. Journal of Personality, 71, 871-891.

Schmid Mast, M., & Hall, J. A., Murphy, N. A., & Colvin, R. C. (2003). Judging assertiveness. Facta Universitatis, 2, 731-743.

2002
Schmid Mast, M. (2002). Female dominance hierarchies: Are they any different from males'Personality and Social Psychology Bulletin, 28, 29-39.

Schmid Mast, M. (2002). Dominance as expressed and inferred through speaking time: A meta-analysis. Human Communication Research, 28, 420-450.

jusqu'à 2001
Schmid Mast, M. (2001). Gender differences and similarities in dominance hierarchies in same-sex groups based on speaking time. Sex Roles, 44, 537-556.

Schmid Mast, M., Hornung, R., Gutzwiller, F., & Buddeberg, C. (2000). Sexualität in der zweiten Lebenshälfte. Gynäkologisch-geburtshilfliche Rundschau, 40, 13-19.

Schmid Mast, M., & Bischof, N. (1999). Untersuchungen zur Systemanalyse der sozialen Motivation (V): Eine experimentelle Untersuchung zum Altruismus in Rangbeziehungen. Zeitschrift für Psychologie, 207, 1-34.

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